CHUMBA CASINO FAQ
General
Chumba Casino is a fun and free social casino where you can play for cash rewards. Play for fun, play for free and play for real cash rewards!
In the main lobby you will see the selection of slot machine games to choose from. All slots games in the lobby are available for both Gold and Sweeps Cash play. To open and begin playing a game, hover your mouse over the game you wish to play and 2 currency options will appear. By clicking the green 'Play Now', you will be taken to Sweeps Cash mode. If you choose to play for fun with gold coins, click the black button on each icon labelled 'Gold Play' and that will take you into Gold Play mode.
We have a huge selection of slot machines to choose from and all your favorite casino games including Keno, BlackJack and Roulette.
Chumba Casino is a licensed and regulated casino unlike any other social casino online. We offer safe and responsible gaming that players can trust.
All of our games use what is known as a random number generator (aka RNG) to generate win/lose results. A RNG is essentially an internal computer that selects and ensures that random numbers are used in every game. To ensure fairness, the RNG continually runs during game play and is not influenced by external factors.
Inside the Chumba Casino you are given the 2 currency options to fun casino play.
  • Sweeps Cash: An exclusive Chumba Casino currency used for earning real cash rewards.
  • Gold: Chumba Casino currency used for fun play and is used for entertainment/fun play only.
You can purchase more gold coins at anytime by visiting the Cashier window. Chumba Casino offers great deals on coin packages and is the only social casino to reward you free Sweeps Cash to use for real cash prize play. Be sure to check often for limited time special package offers and promotions!
There are lots of ways to earn Gold and Sweeps Cash inside of Chumba Casino. The more you play the more you earn!
  • Purchasing a package: The best way to get the most Sweeps Cash is to purchase a gold package. The amount of Gold and Sweeps Cash received will depend on the type of package purchased.
  • Prize giveaways: Big Sweeps Cash prize giveaways are always happening on the Chumba Casino Facebook fanwall. To see what’s happening and to enter contests or draws, visit http://www.facebook.com/chumbacasino.
  • Snail mail: Sweeps Cash can also be received via mail requests. Please send a 3x5 card or slip of paper with the following details handwritten: first name, last name, date of birth, email address, current address information (street address, city, state, zip code), day and evening phone numbers (including area code), and words: "Sweeps Cash:" followed by the current month and year (example: Sweeps Cash: January 2013). Mail the request in a stamped #10 envelope to VIRTUAL GAMING WORLDS, CHUMBA CASINO SWEEPSTAKES DEPARTMENT, 548 MARKET ST #73140, SAN FRANCISCO, CA 94104. Each request mailed will grant the sender 100 Sweeps Cash within 5 business days of receipt.
You can send gifts by clicking on the 'Gift' icon on the bottom left of the interface of Chumba Casino, or by hovering your cursor over a friend and clicking the 'Gift' icon that appears. When you click on these icons, a window will open that will let you choose friends to gift. Gifts that have been sent to you by your friends will appear in your messages profile.
To invite your Facebook friends, simply click on the 'Invite Friends' tab located below the Gift box on the right side of the Winner’s Circle tab at the bottom of the game. This will open a window that displays a list of your Facebook friends where you can send one or all your friends a Chumba Casino invite request. All friends successfully invited will get free gold and Sweeps Cash to play Chumba Casino.
Game
How do I play the game?
You can play the game by choosing the line that you want to play on and the amount of bet that you want to play.
How do I pick a win line?
You can pick a win line by clicking on any of the number on both sides of the slots. You can pick multiple win lines by clicking additional numbers or clicking the plus (+) sign under win lines which will add a winning line for your play in numerical order
How do I find out what the combination is on a specific line?
By clicking on the number, it will show what the winning combination for that line.
How do I change the amount I bet?
Click on the plus (+) or minus (-) button under “Bet” to get your desired amount.
What is Max Bet?
“Max bet” is a button that when pressed will automatically select all lines and bet the maximum amount for that play and will also start the play
How will I be able to play the bonus game?
You can play the bonus game when you get 2 bonus icons on the same winning line.
How do I know the possible winning combinations?
Click on the pay table button
Will I know which pay line won?
The game will highlight the line that won
Playing the Game

The Chumba Supreme slot machine game system follows rules endemic to typical five-reel slot machines. The objective of the game is to bet on the random alignment of “paylines” of symbols, as determined by a predefined set of acceptable payline configurations.

Placing Bets

  • Chumba Supreme has 5 reels and 20 possible paylines.
  • Use the + and - buttons to choose the number of paylines you want to bet. You can choose a maximum of up to 20 paylines.
  • Use the + and - buttons to state how many coins you want to bet per payline. The minimum bet value is 1000,maximum of 200,000. This bet is multiplied by the number of paylines. For example, if the bet value is 1000 coins for 15 paylines: 1000 x 15 = 15000 coins total for the current bet.

 

Special Actions

  • Click the Max Bet button to immediately bet 20 lines and 4,000,000 coins. This will also automatically spin the reels.

 

Playing a Round

  • Click the Spin button. The five reels will spin, and once they lock into place again, the payout is given based on the assigned bet and paylines.

 

Starting the next Round

  • If you want to change your bet on the next round, click the + and - buttons to adjust your choices for lines and coins. Click the Spin button. Otherwise, click Spin to immediately spin the reels with the previous bet amount.

 
Playing the Bonus Game

The Bonus Game is triggered by the system, and not by a specific combination of actions or lines. The chances of triggering the Bonus Gameincrease with the number of lines played.

If you trigger a Bonus Game, you can play 5 free automatic Hold & Spin games. When the Bonus Game starts, any base game winnings are paid out first and then the base game is suspended

At the beginning of the Bonus Game, one icon is randomly selected for play. “Scatter” and “Wild” symbols are not used in the Bonus Game. There are 5 free spins games during the Bonus Game.

First spin

On the initial spin, all 5 reels are spun. Any reel that yields a symbol is then held (does not spin) for the remainder of the Bonus Game’s free spins.

Second to fifth spin

On the 2nd through 5th free spin, only the reels that do not display a symbol are spun. Unlike the base game where wins are determined by Left to Right paylines, feature game wins combinations are determined by the total number of symbols displayed on screen.

Bonus Game payout

Bonus Game payout = Total number of displayed symbols displayed X single line bet (minimum 3, maximum 5) at the end of each free spin

The player winnings at the end of each free spin are totaled and paid out at the end of the Bonus Game. All combinations (even no symbols shown) get a payout during the Bonus Game. If the player gets no symbols in all 5 spins, the Bonus Game should re-trigger and start from the beginning.

The base game resumes after the player is paid the feature game winnings

Buttons
Win Table Display detailed help information including payouts for paylines.
Lines +/- Increase or decrease the number of valid paylines for the current bet; minimum of 1, maximum of 20.
Bet +/- Increase or decrease the bet amount for each valid payline.
Spin Start spinning the reels.
Max Bet Automatically start spinning the reels with maximum lines (20) and maximum bet (200,000), for a total bet of 4,000,000.
Auto Play Opens a window with conditions for setting automatic continued play.

Table Limits and Payout Information
  • There are 5 pre-determined betting levels for paylines, starting at 1000: 1000, 5000, 20000, 50,000 and200,000.
  • There are 20 possible paylines as shown in the Win Table.

Bet Level Gold currency
1 1000
2 5000
3 20000
4 50,000
5 200,000
  • Only one bet level is used per game for all paylines.
  • You can choose between the number of paylines (min 1, max 20)
  • There are predefined paylines, with specific values assigned to specific symbols as shown in the Win Table.
  • You cannot choose individual paylines; only the number. The system automatically identifies which paylines are active.
  • All symbol payouts except scatter pay the combination multiplier X the number of units bet on the line.
  • Scatter symbol payout = combination multiplier X the total units bet for a game.
  • Wild symbol on reel 2 substitutes for all other symbols (including Scattered 'Coins').
  • All coinciding wins on bought lines are added and paid.
  • Scatter wins are always paid.
  • Win combination patterns are from Left to Right only as shown in the Base Game Prize Schedule.
  • Refer to the Win Table at the Chumba Supreme game for detailed breakdowns of the payouts and payline combinations.
Playing the Game

The object of the game is to predict where the ball will come to rest on the Roulette wheel. The Roulette wheel consists of numbers 1 through 36, alternately colored red and black, plus 0, which is green.

Betting

  • Click on a chip of the desired value to select it.
  • Place one or more bets by clicking on the number/s or betting area/s on the Roulette table.
  • Each click adds one chip of the selected value to the bet amount.
  • To increase the bet by another amount, select another chip and click on the desired betting area.
  • If you wish to remove chips from the betting area, hover over the chips and click X to remove the chips.

 

Starting the Round

  • Click Spin

 

Concluding the Round

  • Spin results are compared with players bets. Winnings, if any, are credited to the player’s balance.

 

Starting the next Round

  • If you want to change your bet on the next round, click New Bet and place bets as described above. Otherwise, click Rebet to immediately start the round with the previous bet amount.

 
Buttons
Chips Place (or add to) your bet on the table.
Win Table Illustrate the payouts.
Undo Undo the last bet operation; remove the last bet that was placed or place again a bet that was removed.
Clear Clear the table of all bets.
Spin Spin the wheel.
New Bet Start a new game round.
Rebet Place the same bet as in the previous round and start the next game.
Table Limits and Payout Information

Table limits for minimum and maximum bets are 5000 and 1,000,000 respectively.


Payout Table
Chip Covers
Term
Definition
Pays
1 number

Straight Up

An inside bet on a single number. The chips are placed entirely in the middle of a number (including 0) on the Roulette table.
35:1
2 numbers
Split Bet

An inside bet on two neighboring numbers, either on the vertical or the horizontal direction. The chips are placed on the line that divides the two numbers.

17:1
3 numbers
Street Bet

An inside bet on three numbers on a single vertical line (a street). The chips are placed on the lower edge of the board, at the end of the corresponding street.

A bet on three numbers 0, 1 and 2 or 0, 2 and 3 is a special Street Bet. The chips are placed on the T-section where the three numbers meet.
11:1
4 numbers
Corner Bet

An inside bet on four numbers. The chips are placed at the cross where the four numbers meet.

8:1
4 numbers
Four Bet

An inside bet on the numbers 0, 1, 2, and 3. The chips are placed on the upper edge of the board, at the end of the line between 0 and the first row.

8:1
6 numbers
Six Lines

An inside bet on six numbers (two neighboring streets). The chips are placed on the lower edge of the Roulette table, at the T-section where the two streets meet.

5:1
12 numbers
Column Bet

An outside bet on all twelve numbers on any of the three horizontal lines. The chips are placed to the right side of the Roulette table, in one of the three boxes labelled “2 to 1”. If one of the numbers in the selected column is hit, the payout is 2:1. 0 is a losing number.

2:1
12 numbers
Dozen Bet

An outside bet on the first (1-12), second (13-24), or third group (25-36) of twelve numbers. The chips are placed in one of the three boxes marked "1st 12," "2nd 12" or "3rd 12." If one of the selected 12 numbers is hit, the payout is 2:1. 0 is a losing number.

2:1
18 numbers
Red/Black
An outside bet on the outcome of a particular color, either red or black. The chips are placed on the red or black betting area on the Roulette table. If the selected color is hit, the payout is 1:1. 0 is a losing number.
1:1
18 numbers
Even/Odd
An outside bet on the outcome of either an even or an odd number. The chips are placed on Even or Odd on the Roulette table. If the selected outcome is hit, the payout is 1:1. 0 is a losing number.
1:1
18 numbers
Low/High Bets
An outside bet on whether the outcome of the next spin will be low (numbers 1 to 18) or high (numbers 19 to 36). The chips are placed on 1 to 18 or 19 to 36. If the selected outcome is hit, the payout is 1:1. 0 is a losing number.
1:1

The object of Jacks or Better is to obtain a five-card poker hand that contains a winning combination. The better your hand, the bigger the payout. You choose how many and which of your cards are to be replaced. You may replace your cards only once.


Our Jacks or Better is different in that it has a Feature Game that can potentially double your winnings up to 3 times.

Playing the Base Game


Betting

  • Choose the value of the chips you wish to wager each round, by clicking on the + and - buttons. You can only choose between five (5) pre-determined bet amounts.
  • Click Max bet to select the highest possible bet amount and start the round.

 

Starting the Round

  • Click on Deal to deal the cards. Five cards are dealt to your hand.
  • Click on Hold below the cards you wish to keep.
  • Click the Draw to replace the cards that you did not choose to hold.

 
Concluding the Round
  • Player hand is checked for winning combinations.
  • If you have a winning combination you are given two options:
    • Click Collect to immediately claim winnings as indicated in the winnings table
    • Click Gamble to play the feature game

 

Starting the next Round

  • If you want to change your bet on the next round, click New Bet and place bets as described above. Otherwise, click Rebet to immediately start the round with the previous bet amount.

 
Playing the Double or Nothing Feature Game
You can only play the Double or Nothing Feature Game by clicking Gamble after a winning hand in the Base Game. The object of the Double or Nothing is to draw a card of higher value than the dealer’s exposed card.

Betting

  • Bet amount is automatically equivalent to the winnings from the preceding Base Game or previous Feature Game round.

 

Playing the Feature Rounds

  • Click one (1) of the four face down cards on the table.
    • If the player card is lower than the dealer’s, the player loses and the feature game ends.
    • If the player card is equal to the dealer’s, the round ends in a tie. No currency exchanges hands but the player is offered the choice to Collect or Continue to the next round.
    • If the player card is higher than the dealer’s, the player wins 1:1 and is offered the choice to Collect or proceed to the next round by clicking Continue.
  • Players can play up to a maximum of three (3) Rounds before the Feature Game ends.

 
Buttons
Win Table Illustrate the payouts.
- / + Decrease or increase the bet amount.
Max bet Immediately play a hand with the maximum bet amount.
Deal Deal a five-card hand.
Hold Keep the card.
Cancel Release the card.
Collect Accept the win.
Gamble / Continue Play Double or Nothing Feature Game.
Table Limits and Base Game Payout Information
Bet amounts are restricted to five (5) pre-determined bet levels: 5000, 50,000, 200,000, 500,000, 1,000,000

Term
Definition
Pays
Jacks or Better
A pair of Jacks or cards of higher value. The cards have to be of equal value.
e.g. Q, Q.
1:1
Two Pairs

Two separate pairs of equal value cards.

e.g. 10, 10, K, K
2:1
Three of a Kind

Three cards of the same value.

e.g. 8, 8, 8
3:1
Straight

Five cards consecutive in value, but not in the same suit.

e.g. 5, 6, 7, 8, 9
4:1
Flush

Any five cards in the same suit, but not consecutive in value.

e.g. 4 of Diamonds, 8 of Diamonds, 9 of Diamonds, J of Diamonds, K of Diamonds
6:1
Full House

A combination of a Three of a Kind and a pair.
e.g. 8, 8, 8, J, J.

9:1
Four of a Kind

Four cards equal in value.
e.g. 5, 5, 5, 5.

25:1
Straight Flush

Five cards consecutive in value and in the same suit.

e.g. 5 of Clubs, 6 of Clubs, 7 of Clubs, 8 of Clubs, 9 of Clubs.
50:1
Royal Straight Flush
Ace, King, Queen, Jack and 10 all in the same suit.
250:1
If you are not familiar with Blackjack, proceed straight to the Blackjack Rules below.
Playing the Game

Placing Bets
  • Click on a chip to place your bet.
  • Click on more chips to add more amount to your bet.
  • You can click Undo to undo the last action or actions you made.
  • You can click Clear to remove your bet from the table.

 
Starting the Round
  • Click Deal to begin.

 
Standard Actions
  • You have two standard choices after your initial cards are dealt; Hit and Stand.
    • Click Hit to draw one (1) additional card.
    • Click Stand will indicate you have finalized your hand.

 
Special Actions
  • Click Double to double your initial bet and get dealt one (1) additional card.
  • Click Split to split pairs.
  • If you are offered insurance, click Yes to buy insurance and click No to decline to proceed as normal.
Note: Double, Split and Insurance require an additional bet.
Concluding the Round
  • The dealer reveals the face down card and draws additional cards according to the rules.
  • Your hand is compared to the dealer's hand.

 
Starting the next Round
  • If you want to change your bet on the next round, click New Bet and place bets as described above. Otherwise, click Rebet to immediately start the round with the previous bet amount.

 
Buttons
Chips Place (or add to) your bet on the table.
Undo Undo the last bet operation; remove the last bet that was placed or place again a bet that was removed.
Clear Clear the table of all bets.
Deal Deal the cards.
Hit Draw one more card.
Stand Draw no more cards and end your turn.
Double Double the wager and draw one (1) card before ending your turn.
Split Split pairs into two separate hands.
Insurance Protect your bet against the dealer having Blackjack.
New Bet Start a new game round.
Rebet Place the same bet as in the previous round and immediately start the next round.
Table Limits and Payout Information
  • Table limits for minimum and maximum bets are 5000 and 1,000,000 respectively.
  • Table limits only apply towards the initial bet.
  • Actions (such as Split, Double, Insurance, etc.) that require an additional bets do not count towards the maximum bet limit.

 

Buttons
  Pays
Winning Hand 1:1
Insurance 2:1
Blackjack 3:2
Blackjack Rules
The object of Blackjack is for the total of your cards to be closer to 21 than the dealer’s cards, without exceeding 21. In Blackjack, aces count as either 1 or 11, face cards as 10, and number cards at their face value.

  • Dealer must draw to all totals of 16 or less and stand on all totals of 17 to 21 (including soft 17)
  • Only one card is drawn to split aces.
  • Split hands cannot be split again.
  • A split ace plus a ten-value card is counted as 21 and not as Blackjack. Same applies to split ten-value cards
  • The player may double after splitting.
    Note: If you double down on a soft 19 or 20 it will be locked as 9 and 10 respectively. For example, if you double down on a soft 19 and the following card is a 2, your total will be 11, not 21.








Our Blackjack follows the standard “Las Vegas Strip” rules, with the following exceptions:
  • Dealer must draw to all totals of 16 or less and stand on all totals of 17 to 21 (including soft 17)
  • Only one card is drawn to split aces.
  • Split hands cannot be split again.
  • A split ace plus a ten-value card is counted as 21 and not as Blackjack. Same applies to split ten-value cards
  • The player may double after splitting.
    Note: If you double down on a soft 19 or 20 it will be locked as 9 and 10 respectively. For example, if you double down on a soft 19 and the following card is a 2, your total will be 11, not 21.
Double
If, after you are dealt your first two cards, you think that the third card will allow you to beat the dealer’s hand, you can double your bet. The bet amount becomes twice the original (with the difference taken out of your balance), and you are dealt one more card.
Split
If your first two cards have the same value, you may split them into two separate hands by placing a second bet equal to the original bet. You will then draw additional cards to each hand. You may draw as many cards as you like on each split hand, but if you split two aces, you receive only one additional card for each ace. If you receive an ace and a ten-value card in a split hand, it is considered 21 and not Blackjack.
Insurance
If the dealer shows an Ace in his initial hand, you are given a chance to insure your bet against him having a Blackjack. If you get Insurance, an amount equal to half your original bet is placed separately on the table. If the dealer does have Blackjack, you are paid 2:1 on your insurance. This way you do not lose your original bet (because you get the 2x half your original bet, plus the insurance amount back). If the dealer does not have Blackjack, you lose the insurance amount.
How do you play Keno?
You have to pickbetween 2 to 10 numbers by clicking on the numbers on the screen or by clicking “Quick Pick”. Then you specify your bet amount by clicking on the + / - button on the "Bet" field and then you click the "Play".
How does the game work?
The objective of the game is to make a "Hit" or match your selected numbers with the system selected numbers. The more hits you have the higher the payout.
How will I know how many numbers hit?
The numbers that you picked is colored light blue which changes to yellow when it matches the one picked by the system which are the numbers in dark blue.
How do I know when I win and how much I should win?
The win table on the left of your game screen shows how many hits you need to make.The payout varies depending on how many numbers you picked and the bet you made.
Can I change the numbers I already picked?
You can click the number you want to unpick to cancel it. If there are too many, you can always click the “Clear” button to start from scratch.
How will I know how many numbers hit?
Yes you can click on the drop down menu, to choose drawing speed.

 

How do I play this game?
The objective of the game is to bet if the player’s hand or the banker’s hand is closer to 9, or if the current game would be a tie.The dealer gives two cards each to the player and to the banker. Whichever hand is closest to 9 wins.
Can I bet on all hands?
Yes, you can bet on all player, tie and banker hands.
How much can I bet?
The minimum allowed bet is 5000, and the maximum bet is 1,000,000.
How much is the payout?
Player 1:1
Banker 1:1 minus 5% commission
Tie: 8:1
The dealer just dealt a third card! How did that happen?
To determine whether a third card is dealt or not, the player and banker hands are always governed by the following rules:
  1. If either the player or the banker has a total of 8 or 9, they both stand. There are no exceptions, and this rule over rides all other rules.
  2. If the player has 6 or 7 and the player stands, the banker should hit on a total of 5 or less.
  3. If the player has a total o